Frequently Asked Questions
Everything you need to know about your Eternal Light purchase.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Eternal Light Co is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in over 80% of our seasonal collections.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placing your order to request a cancellation or address change via our live chat.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific region.